Frequently asked questions

During the consultation, we assess your dog’s current level of comfort with grooming so that we can create a realistic plan to achieve your care goals.

Also we take a look at the space you have available for my services, to ensure I have all the correct equipment on the day of the appointment.

Yes! You are welcome stay with your dog for as much of the appointment as you would like. Some dogs can be overexcited by your presence and can benefit from seeing you relax on the other side of the room.

I approach grooming from a behavior first perspective, and will not push a service on a dog who is not yet comfortable. Instead I work on reintroducing the experience in a positive way, so that we can work towards stress free grooms for the pets lifetime. 

Training is an important part of the service I provide. When we are not able to complete a part of the groom, I spend time teaching your dog to accept the service. Therefore, I do not charge based on complete services but rather the cumulative time spent working on your pet. 

We do not just provide grooms, we cater to the emotional comfort of your pet. We recognize that each dog is an individual, and in order to provide the best service possible it is important that we meet beforehand to assess needs.

Service time varies by dog, but usually I take less time than standard salons due to my one on one appointment structure.

I see one dog at a time and offer my undivided attention for the duration of the groom. Also, I value my grooming and training services to be of equal importance.